Privacy Policy
Last Updated: May 8, 2026
Zelaya General Contractors, LLC (“Zelaya General Contractors,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or use our website, zelayageneralcontractors.com, contact us, request an estimate, submit a form, call us, text us, email us, or interact with our online advertisements or social media pages.
By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Name
Phone number
Email address
Subject of your inquiry
Message or project details
Property or service location, if provided
Photos, documents, or other information you choose to send us
Communication preferences
Any other information you provide when requesting an estimate, consultation, or service
We may also collect limited information automatically when you visit our website, such as:
IP address
Browser type
Device type
Pages visited
Referring website or ad source
Date and time of visit
Interactions with our website, such as form submissions, button clicks, and phone number clicks
2. How We Use Your Information
We collect and use your information only for legitimate business purposes, including to:
Respond to your inquiry or estimate request
Contact you about the service you requested
Schedule consultations, appointments, or project visits
Provide quotes, project information, or follow-up communication
Communicate with you by phone, email, text message, or other available methods
Improve our website, advertising, customer service, and communication process
Measure the performance of our website, landing pages, and advertisements
Prevent spam, fraud, abuse, or security issues
Maintain business records
Comply with legal obligations
We do not collect your information for the purpose of selling it. We use the information you provide primarily to communicate with you about the service you are requesting or have requested.
3. Contact Forms and Estimate Requests
When you submit a contact form, request a free estimate, or provide your information through our website, we use that information to contact you about your project or service inquiry.
This may include contacting you by:
Phone call
Text message
Email
Voicemail
Follow-up reminders related to your request
By submitting your phone number, you agree that we may contact you regarding your inquiry. Message and data rates may apply if communication is made by text message. You may request that we stop contacting you at any time.
4. Text Messages and Phone Communications
If you provide your phone number, we may use it to call or text you about your inquiry, estimate, appointment, project, or service request.
We do not sell or share mobile phone numbers or text message consent information with third parties for their own marketing or promotional purposes.
You may opt out of text messages by replying “STOP” or by contacting us directly.
5. Cookies, Analytics, and Tracking Technologies
Our website may use cookies, pixels, tags, scripts, and similar technologies to help operate the website, understand visitor activity, improve performance, and measure advertising results.
These technologies may be used to:
Understand how visitors use our website
Track form submissions or phone number clicks
Measure advertising campaign performance
Improve website design and user experience
Help prevent spam or abuse
We may use third-party platforms such as Google, Meta/Facebook, Nextdoor, or similar advertising and analytics providers. These platforms may collect information through cookies, pixels, or similar technologies according to their own privacy policies.
You can control cookies through your browser settings. Disabling cookies may affect how some parts of the website function.
6. How We Share Information
We do not sell your personal information.
We may share limited information only when reasonably necessary for business operations, communication, legal compliance, or to provide the service you requested. This may include sharing information with:
Website hosting and maintenance providers
Email, phone, SMS, CRM, or communication platforms
Analytics and advertising platforms
Spam prevention or website security tools
Authorized team members who help respond to inquiries or provide services
Professional advisors, such as accountants, legal advisors, or business consultants, when necessary
Government authorities or other parties if required by law
We may also share information with your consent or at your direction.
7. Third-Party Websites and Platforms
Our website may include links to third-party websites or platforms, including social media, review platforms, lead platforms, or business listing websites.
These third-party websites may have their own privacy policies and practices. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before submitting information to them.
8. Data Retention
We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, providing services, maintaining business records, resolving disputes, and complying with legal obligations.
When information is no longer needed, we may delete, archive, or securely dispose of it.
9. Data Security
We take reasonable steps to protect the personal information we collect from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
However, no website, internet transmission, email, text message, or electronic storage system is completely secure. Because of this, we cannot guarantee absolute security of your information.
10. Sensitive Information
Please do not submit sensitive personal information through our website forms unless specifically requested and necessary for the service. Sensitive information may include Social Security numbers, financial account information, government identification numbers, medical information, or other highly sensitive data.
Our website forms are intended for general service inquiries, estimate requests, and project communication.
11. Your Privacy Choices
Depending on where you live and applicable law, you may have the right to:
Request access to the personal information we have about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of certain communications
Opt out of certain uses of cookies or targeted advertising
Ask questions about how your information is used
To make a privacy request, please contact us using the information below. We may need to verify your identity before completing certain requests.
12. Marketing Communications
If we send marketing or promotional communications, you may opt out at any time by following the unsubscribe instructions in the message or by contacting us directly.
Even if you opt out of marketing communications, we may still contact you regarding active service requests, appointments, estimates, projects, transactions, or important business-related matters.
13. Children’s Privacy
Our website and services are intended for adults and homeowners or property representatives seeking contracting services. We do not knowingly collect personal information from children under the age of 13.
If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.
14. State Privacy Rights
Certain state privacy laws may provide residents with specific rights regarding their personal information. To the extent applicable, we will honor valid privacy requests as required by law.
If you are a resident of a state with applicable privacy rights, you may contact us to request access, correction, deletion, or other available rights related to your personal information.
15. “Do Not Sell or Share” Notice
We do not sell personal information for money.
Some privacy laws may define certain advertising or analytics activities as “sharing” personal information for targeted advertising. If you would like to opt out of certain tracking or advertising-related uses, you may adjust your browser cookie settings, use available privacy controls, or contact us directly.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this page.
Your continued use of our website after changes are posted means you accept the updated Privacy Policy.
17. Contact Us
If you have questions about this Privacy Policy or how your information is handled, you may contact us at:
Zelaya General Contractors, LLC
18001 Driftwood Ct
Gaithersburg, MD 20877
Email: contact@zelayageneralcontractors.com
Phone: 240-388-9588
Website: zelayageneralcontractors.com
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By submitting this form, you agree that Zelaya General Contractors, LLC may contact you by phone, text message, or email regarding your service request. Your information will only be used to respond to your inquiry and communicate with you about the service you requested. We do not sell your personal information.
